Terms & conditions
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1. Orders & quotes
All orders are made to order and confirmed in writing by email. A quote is an estimate until a date is booked and a deposit is received. Prices shown on the site are starting prices and may change without notice.
2. Deposits & payment
A non-refundable deposit is required to secure your date. The remaining balance is due before collection or delivery. Dates are not held until a deposit has been received.
3. Changes & cancellations
Requests to change a design or size should be made as early as possible and cannot be guaranteed. Cancellations within a set period of the order date may incur a charge to cover ingredients and time already committed.
4. Allergens
Bakes are produced in a home kitchen that also handles nuts, gluten, dairy, eggs and soya. We cannot guarantee any product is free from traces of allergens. It is the customer's responsibility to inform guests.
5. Collection, delivery & care
Once an order has been collected or delivered and signed for, responsibility for the product passes to the customer, including transport, storage and serving. Care guidance is provided with every order.
6. Photography
We may photograph finished orders for our portfolio and social media. Let us know in advance if you would prefer your order not to be shared.
7. Liability
Our liability for any order is limited to the value paid for that order. Nothing in these terms excludes liability that cannot be excluded under law.
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